Return Policy

You can return a product if it was damaged when it reached you. Please report it within 48 hours of delivery.

We can't accept a return for any other reason, including:

• You changed your mind or no longer want the product
• You don't like the colour, feel or fit
• You ordered a band for a different device
• Damage caused after delivery, or by use or wear

Email support@thebandstore.in within 48 hours of delivery with:

• Your order number
• Clear photos of the damaged product
• Photos of the packaging and shipping label

Please keep the product unused and in its original packaging while we review it.

We'll review your photos and reply by email. If we approve the return, we'll arrange the pickup at no cost to you, then send a replacement or give you a refund.

Refunds go back to your original payment method. They usually take 5 to 7 working days after we start them, though your bank may take longer to show the amount.

Nothing in this policy limits any rights you have under Indian consumer law.